King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
What's nearby
Abraj Al-Bait Towers - 2 min walk - 0.2 km
Great Mosque of Makkah - 3 min walk - 0.3 km
King Fahad Gate - 5 min walk - 0.4 km
Souk Al-Khalil - 3 min drive - 2.4 km
Kaaba - 10 min drive - 7.8 km
Getting around
King Abdulaziz Intl. Airport (JED) - 71 min drive
Makkah Station - 12 min drive
Restaurants
Swiss Express
مطعم الطيبات انتركونتيننتال - 4 min drive
Almsharf Lounge
مطعم الطازج - 1 min drive
الطازج - 1 min drive
About this property
Swissôtel Al Maqam Makkah
You'll be in a fantastic location at Swissôtel Al Maqam Makkah, just a 5-minute walk from Great Mosque of Makkah and Abraj Al-Bait Towers. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also within a short drive of Kaaba. The helpful staff and location get great marks from fellow travelers.
Languages
Arabic, English, Hindi, Urdu
At a glance
Hotel size
1624 rooms
Arranged over 47 floors
Arriving/Leaving
Check-in from 4:00 PM - 6:00 PM and 6:00 PM - 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Couples wishing to share a room must provide proof of marriage
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Shopping
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Library
Television in common areas
Shopping mall on site
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Hypo-allergenic bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 48 for children
Children & extra beds
Rollaway beds are available for SAR 500.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007391
Also known as
Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah
Frequently asked questions
Does Swissôtel Al Maqam Makkah offer free cancellation for a full refund?
Yes, Swissôtel Al Maqam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swissôtel Al Maqam Makkah?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Swissôtel Al Maqam Makkah?
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Swissôtel Al Maqam Makkah?
Yes, there's an onsite restaurant.
What's the area around Swissôtel Al Maqam Makkah like?
Swissôtel Al Maqam Makkah is in Al Hajlah, a short 3-minute walk from Great Mosque of Makkah and 5 minutes' walk from King Fahad Gate. Travelers love the hotel's prime location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 26, 2024
Ibrahim
Ibrahim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Uzair Sofiyan
Uzair Sofiyan, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 16, 2024
The prayer room not far but the elevator takes tim
The hotel needs maintenance the rooms in floor 45 and above are new but lower rooms are old and air condition is noisy the to lite also flush very old .. alsi they gave me smoking room they I didn’t ask for smoking room it’s smell is very bad
Tamara
Tamara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Good place
Hassan
Hassan, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Great for everyone - they are so accommodating!
Service is excellent from the check in desk, to housekeeping to room service.
Extra water when asked
Rooms always tidy - not just the beds. They do the whole room.
Room service food is of excellent quality.
View is amazing
Thank you so much for making my Umrah so enjoyable. May Allah reward you
Amin
Amin, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Humair
Humair, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 6, 2024
Dont buy Haram View room until you see the room
All uk/usa residents be aware they sell you this title Haram View. Which is not true. They show wrong quotation on Hotels and all other booking apps. Once you arrive at reception, they see your passport and if you are british or American muslims they start pretending that they fully booked and have no haram view room available. I pre paid for 2 nights haram view room with king size bed and reception manager smirked said oh you mean Kaabah view, because haram view is i can offer with addition to [ few hundred extra hotels.com not leting me mention price] from the previous amount i paid for 2 nights. Then he offered Junior Suite 3 times more stated last one left, i refused than he said oh i can do a hundred reduction for you. Moral of story Do Not Buy through apps specially those who planning to book haram view room. They all lying. Single beds are very uncomfortable dont buy it.
Ali Muhammad
Ali Muhammad, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Dr Elnasri
Dr Elnasri, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 5, 2024
Rizwan
Rizwan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Good
Barkat
Barkat, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Room with Kaba view - Amaing stay
It was one of the most amazing stay.
Room with full kaba view was a blessing.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
tanweer
tanweer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Adam
Adam, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
The sight view of haram was amazing and the services were excellent overall 10/10 .
Agha Muhammad Aamir
Agha Muhammad Aamir, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Haleem
Haleem, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Room with Kaba view
Imran
Imran, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 15, 2024
Baset
Baset, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
jamal
jamal, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
Pros: Walkable distance to haram.
Rooms with partial or full Kaaba view
Cons: if only all the reception staff were polite with non-Arabic speaking customers.
The menu items are always the same daily and always a long line for omelet.
Raza
Raza, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2024
Excellent experience for a newlywed couple coming for umrah!
Mohammad
Mohammad, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
D
D, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Convenience to Haram is for sure but getting taxi rides is horrible, security staff is not trained or not understanding