Superb hotel! They had the kindest, most welcoming hotel staff I have ever encountered. We were warmly greeted with a welcome tea, and the lady at the front told us about the property and showed us around. There were two hot tubs, a cold plunge, and a steam room. The massage was great. Breakfast was included and had fresh fruit, eggs, little breads, juice, coffee. We also did a trail around the property and saw horses and a waterfall. The room was clean and cozy. Before our stay, the hotel helped us get a driver who picked us up from Quito and spent half a day showing us Cotopaxi and dropped us off at this hotel. Wish we had stayed another night here.