2/10 Poor
Jun 3, 2024
Absolutely appalling experience! The hotel prioritized an event, booking every room except ours. The event overtook the pool area with blaring music and screaming girls for over 5 hours, making it unusable. To make matters worse, we discovered uncleaned feces behind the toilet in our room and rats scurrying around the main pool area. Despite our complaints to the staff, the noise was unbearable, even on the top floor, drowning out the TV. We were forced to leave the resort and spend hours elsewhere to escape the chaos. The noise continued until after 11 pm, ruining our stay. We had an overnight stay here before our 17hr journey home. We strongly advise against this resort - the lack of consideration for guests and unsanitary conditions make it a place to avoid at all costs!
Darren J
Darren J, 1-night romance trip
Verified Wotif guest review