2/10 – Mangelhaft
22. März 2015
DO NOT go to this Hotel, team is Not reliable
We arrived at 3:30 pm then they told us at check in desk that we have to wait some minutes half an hour later they told us that they are very busy that day and it will take some more time... One hour later they told us that they have a problem with Expedia booking and that they do have a room for us !!! ( so from the beginning they did NOT SAY THE TRUTH)
It took an other hour to move us to an other Hotel and at 7:00 pm we had a room and our luggage !!!
We moved to BASTION LUXURY HOTEL an we can highly recommend this Hotel.
Best Service we EVER had very nice room and fantastic breakfast ,
nice rooftop pool at the top.
Hotel is superclean and supersafe as well,they have a nice concierge and they take always care about your Safety. ( that is important in Columbia )
So if you visit Cartagena book Bastion Hotel an you will be satisfied
Kay
Von Expedia geprüfte Gästebewertung